Service Request Ticket - # 19797

Service Request Information

CONTACT Name Hutchinson, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2007 08:50 AM
Department Campus Public Safety Phone 88016
Location Email hutchinsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060249[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 41L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B3:08

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 15, 2007 11:23 AM 
there were a couple of problems. he was logged 
into a temp profile and his outlook was not set 
up.
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Brian Smith Mar 15, 2007 10:17 AM 
Task reassigned to Brian Smith.
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Jonathan Guillen Mar 15, 2007 08:59 AM 
This has been a problem since he started having 
PDA syncing issues re Service Request: 19765
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