Service Request Ticket - # 19801

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2007 09:59 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:88

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 19, 2007 11:42 AM 
got this to work in firefox after uninstalling 
all of his java software.  I then created a new 
firefox shortcut for him.
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Brian Smith Mar 19, 2007 11:15 AM 
Task reassigned to Brian Smith.
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Audrey Macken Mar 19, 2007 09:28 AM 
He called back, this is starting to hold up his 
work.
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Jonathan Guillen Mar 15, 2007 09:59 AM 
He was able to log in using the SIS Old option 
last week, but that option is no longer 
available.
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