Service Request Ticket - # 19812

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2007 03:36 PM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031178[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224MVNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software Apple iLife '06 from P00607704, upgrade to OS 10.5 from P0064821 3-2008

Wired NIC 00:0A:95:D1:A4:5A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 02, 2007 01:50 PM 
Task reassigned to Brian Smith.
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Brian Smith Apr 02, 2007 01:50 PM 
delivered.
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Tricia Flaherty Apr 02, 2007 11:28 AM 
Darryl requested a flat panel monitor to replace 
his CRT in Maple Hall.  
Please take a spare 17" FP from storage and swap 
for CRT when MAC desktop is returned to Maple 
Hall and do inventory changes on both monitors
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Skyler Gregory Mar 29, 2007 02:11 PM 
I went by his office and his machine/mac wasn't
there. I will email him and tell him to bring it
by our office if he wants the program installed.
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Michael Orr Mar 28, 2007 03:31 PM 
Called user, no vm left. Called twice today.
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Tricia Flaherty Mar 22, 2007 12:31 PM 
License was bought by Darryl Thomas from P0060770 
for install on W#20031178[Edit Inv] and order#1705 and can 
be installed I do not believe that this has any 
serial # needed I am putting this out on T:\5. 
Mac Software\Apple iLife\Apple iLife '06
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Joe Crowe Mar 15, 2007 03:50 PM 
He's buying a license
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Joe Crowe Mar 15, 2007 03:44 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Mar 15, 2007 03:37 PM 
He will be in till 8p and tomorrow in the evening 
till 8p. He said that he can bring in the Mac if 
that would help move this along or make it easier 
on the techs.
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