Service Request Ticket - # 19816

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2007 08:24 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020178[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Pentium 4 at 2.53Ghz
Serial No. C45LR11 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software Office XP Pro from P0038829

Wired NIC 00:08:A1:14:CC:1C

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 16, 2007 01:20 PM 
her favs were there. She had the history tab 
clicked. It could have just come up since the 
last reboot.
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Brian Smith Mar 16, 2007 01:10 PM 
Task reassigned to Brian Smith.
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Brian Smith Mar 16, 2007 01:10 PM 
going to go take a look.
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Kevin Elmore Mar 16, 2007 08:26 AM 
She's logged into the computer several times and 
the Favorites are still missing.  The time change 
seems to be suspect.
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