Service Request Ticket - # 19824

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2007 02:21 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060230[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 34L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0B:22

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Wendler Mar 19, 2007 03:38 PM 
Called and reconfirmed she is getting into 
banner.
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Audrey Macken Mar 19, 2007 02:05 PM 
She tried to get back on after this was fixed and 
is still recieving the same error. She has 
determined that it is only affecting her computer.
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Joe Crowe Mar 16, 2007 04:03 PM 
Task reassigned to Banner Support.
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Jonathan Guillen Mar 16, 2007 02:23 PM 
She just started receiving these errors and has 
never seen them before.
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