Service Request Ticket - # 19827

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2007 04:26 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020078[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 3Z0GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Filemaker Pro v8 from P0055324 installed as v7, Macromedia Contribute 3 with CPS from P0056987

Wired NIC 00:07:E9:01:31:E8

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public
Entered by Date Memo
Joe Crowe Mar 16, 2007 04:41 PM 
Task reassigned to Travis Knabe.
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Joe Crowe Mar 16, 2007 04:41 PM 
/fileserv/groupr/studyabroad/Self-Support Study
Abroad/St Abrd Main Database/Student Database.fp7
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Jonathan Guillen Mar 16, 2007 04:29 PM 
The FileMaker Pro documents are missing. Alyssa 
wasn't able to say if they were stored on a 
network drive or not, or in what particular 
folder.
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Jonathan Guillen Mar 16, 2007 04:28 PM 
This problem has occured before. Alyssa asked for 
Joe but It turns out this is a service request. 
She says Joe resolved an issue like this several 
weeks ago.
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