Service Request Ticket - # 19828

Service Request Information

CONTACT Name Jack Larrison, Roben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2007 10:40 AM
Department Advancement & Foundation Phone 88468
Location Email arctic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030620[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 5VC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 5VC0Y41 Location ITC 007 Storage

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FE:CC

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Brad Dougherty Jun 06, 2007 04:01 PM 
I didn't close this and just added a comment (just
to relay information provided by the helpdesk)
because it was unclear if the task was actually
completed.
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Brad Dougherty Jun 06, 2007 10:28 AM 
She called in and said someone took care of this.
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Kevin Elmore Mar 17, 2007 10:42 AM 
Task reassigned to Paul Lambert.
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Kevin Elmore Mar 17, 2007 10:42 AM 
She has an event at 1pm today and needs to acces 
files on her I: drive, but is locked out of MASH. 
She was logged in yesterday .  This is after 
installing wireless software.
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