Service Request Ticket - # 19839

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2007 09:11 AM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040962[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260L4SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe Creative Suite Premium Mac from P0050226(moved from 990460), Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:65:66:54

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 19, 2007 04:12 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Mar 19, 2007 04:12 PM 
Sent her an email with a link
 Add Attachment
Audrey Macken Mar 19, 2007 09:13 AM 
She uses the Mac desktop email and anytime she 
tries to access it, it says 'Please enter 
keychain password'.  She doesn't know anything 
about a keychain password.
Add Attachment