Service Request Ticket - # 19848

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2007 01:43 PM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 20, 2007 02:01 PM 
There were no docs under her account.
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Courtney Carlson Mar 20, 2007 01:34 PM 
Task reassigned to Joe Crowe.
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Courtney Carlson Mar 20, 2007 01:32 PM 
Twi called with more information on the student 
(Joe requested this)

Login: tcoursey05
V00177974
503-910-3043
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Joan Guralnick Mar 19, 2007 06:00 PM 
Task reassigned to Joan Guralnick.
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Joe Crowe Mar 19, 2007 03:56 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Mar 19, 2007 03:56 PM 
Not enough information. Cannot pursue the task.
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Audrey Macken Mar 19, 2007 01:45 PM 
She doesn't know which thin client this is 
affecting, but it is one of the three in the 
hall. A student was trying to print a document, 
but it wouldn't print. Then he looked at the 
print que and there were a whole bunch of 
documents that were waiting to print. Twi thinks 
this may have been an issue for a while, but the 
student just notified her of it.
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