Service Request Ticket

Service Request Information

CONTACT	Name	ASWOU, Director of Media	Date	Mar 19, 2007 03:27 PM
	Department	ASWOU	Phone	88559
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20010892 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4500 Series,Pentium 4 -1.8GHz
	Serial No.	B51LK11	Location	PDR
	CPU	Pentium 4-1.8Ghz
	OS	Unknown	Software	Office XP PRO from P0037777
	Wired NIC	00:02:B3:AA:EF:D8

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Mar 19, 2007 04:45 PM	Comp Name: AS10892ASWOU	Add Attachment
Myron Hoeckle (Student)	Mar 19, 2007 04:45 PM	Task reassigned to Joe Crowe.	Add Attachment
Myron Hoeckle (Student)	Mar 19, 2007 04:39 PM	bneish06@wou.edu	Add Attachment
Courtney Wehner	Mar 19, 2007 04:37 PM	I called and told Myron.	Add Attachment
Courtney Wehner	Mar 19, 2007 04:37 PM	Debbie called back and said that Brandon has all rights for what he is asking for. She said it was good that Brandon called this in.	Add Attachment
Myron Hoeckle (Student)	Mar 19, 2007 03:36 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Mar 19, 2007 03:36 PM	Diehm, Deborah is in a meeting until 4 today.	Add Attachment
Myron Hoeckle (Student)	Mar 19, 2007 03:36 PM	she is in a meeting until 4 today.	Add Attachment
Courtney Wehner	Mar 19, 2007 03:30 PM	He would like a call before you do this, on either his office number or cell #503-929-7557.	Add Attachment
Courtney Wehner	Mar 19, 2007 03:30 PM	He also need to change the password for the email account: asmedia@wou.edu	Add Attachment
Courtney Wehner	Mar 19, 2007 03:29 PM	It was set up so that the director of Media was the only person who could log onto it, but that person has left and there is someone new. Brandon Neish is the new director of Media and he needs to be able to log onto this machine.	Add Attachment