Service Request Ticket - # 19863

Service Request Information

CONTACT Name Walkowiak, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2007 09:52 AM
Department College of Education Phone 88672
Location Email ewalkow@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020491[Edit Inv] (opens in a new window) Bldg/Room SSC 141
Service Tag 4773F21 Description Dimension 4550, P4 at 2.40GHz
Serial No. 4773F21 Location Not Networked

CPU Pentium 4-2.40GHz


OS Software Office XP Pro from P0041246

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Mar 20, 2007 12:51 PM
I set the date. She's set.
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Brad Dougherty Mar 20, 2007 12:28 PM
Task reassigned to Brad Dougherty.
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Kevin Elmore Mar 20, 2007 12:13 PM
She just called curious about when we'll be able 
to help.  She sounded mildly impatient, but was 
quite graceful about it.
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Kevin Elmore Mar 20, 2007 09:53 AM
She gets an error message that says:
"The current time on this computer and the 
current time on the network are different."
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