Service Request Ticket - # 19873

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2007 02:20 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040141[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. fsf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:11:11:0E:DE:17

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 20, 2007 03:27 PM 
I walked over and the mouse was working again. I'm
assuming it was a connection problem.
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Michael Orr Mar 20, 2007 03:02 PM 
Task reassigned to Brad Dougherty.
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Courtney Carlson Mar 20, 2007 02:22 PM 
Brad is going to run over a replacement mouse.
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Courtney Carlson Mar 20, 2007 02:21 PM 
She said that they need a replacement ASAP 
because the library is full and there are 
students who need to use this machine.
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