Service Request Ticket - # 19874

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2007 02:53 PM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 20, 2007 04:47 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 20, 2007 04:47 PM 
Turned off the printer. Waited 30 seconds. Turned
it on. Waited for it to print out about 15 print
jobs. Did a test print. Worked. Gave extra pages
to cashiers to put through shredder. Closing ticket.
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Courtney Wehner Mar 20, 2007 02:53 PM 
She said that a student was trying to print from 
it and it will not print. That student was told 
by someone in the registers office that it was 
broken.
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