Service Request Ticket - # 19875

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2007 03:06 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 20, 2007 03:36 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 20, 2007 03:35 PM 
Brad just called and let her know that Joe said
things should be up and running now.
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Courtney Wehner Mar 20, 2007 03:17 PM 
I called and told her that Joe is working on it 
and that it might take some time. She said that 
was fine and she would like a call when this is 
up and working again.
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Courtney Wehner Mar 20, 2007 03:09 PM 
It did not work for her so I will call the techs.
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Courtney Wehner Mar 20, 2007 03:08 PM 
She is going to restart the machines to see if 
that helps. She will call back once she has done 
this.
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Courtney Wehner Mar 20, 2007 03:08 PM 
It was working fine this morning and now when she 
clicks on the link it is telling her the drive or 
network conneciton is unavailable. She needs help 
with this ASAP because there are students there 
waiting to take the test.
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