Service Request Ticket - # 19880

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2007 09:00 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050072[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 6S2WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:A4:F6

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 22, 2007 09:14 AM 
It was giving a boot disk error.  Had to turn off
floppy diskette.
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Michael Orr Mar 21, 2007 03:19 PM 
Task reassigned to Adam Wehner.
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Courtney Carlson Mar 20, 2007 09:13 PM 
Entered by Lab Attendant, Courtney Carlson.

Machine located APSC 101, K6

BIOS screen pops up and stays on the screen once machine is 
turned on.  If you press F1 to continue, the login screen will 
come up... but it doesn't log you in after you enter your 
username and password. No error message pops up, the window 
goes dim and nothing happens until you shut down.

I rebooted a number of times and once while attempting to log 
into Mash an error message did come up reading: Windows 
cannot connect to Domain. Domain controller is down or 
unavailable.

I checked connections.
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