Service Request Ticket - # 19884

Service Request Information

CONTACT Name Ritter, Dionne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2007 08:21 AM
Department Advancement & Foundation Phone 88281
Location Email parksd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030625[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag DSC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. DSC0Y41 Location ITC 207 Storage (was Advancement - not in use)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555

Wired NIC 00:0C:F1:EA:58:96

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 21, 2007 11:41 AM 
Task reassigned to Michael Orr.
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Michael Orr Mar 21, 2007 11:41 AM 
Called and the phone system forwarded to Jan
Carlson. She'll give Dionne the message that
Sophos has taken care of the virus.
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Audrey Macken Mar 21, 2007 08:23 AM 
The file is Postcard.exe. Alice Sprague called 
with a similar issue, SR# 19883.
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