Service Request Ticket - # 19885

Service Request Information

CONTACT Name Lockett, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2007 08:26 AM
Department Phone 88162
Location Email klipp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040475[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag H48D761 Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. H48D761 Location ITC Fee Payment (was PR Student)

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office 2003 Pro from P0050447, FileMaker Pro v8.5 from P0058488

Wired NIC 00:11:43:A3:68:8D


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public

Entered by Date Memo
Michael Orr Mar 21, 2007 03:54 PM
Task reassigned to Michael Orr.
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Michael Orr Mar 21, 2007 03:54 PM
Reinstalled Contribute. Problem solved.
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Audrey Macken Mar 21, 2007 08:29 AM
Kim is also getting an error message when she 
tries to open a MS Office document that 
Contribute is not working. She didn't have the 
exact message in front of her.
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Audrey Macken Mar 21, 2007 08:28 AM
Postcard.exe is the file. Similar SR's: 19883, 
19884.
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