Service Request Ticket - # 19911

Service Request Information

CONTACT Name Henkels, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2007 10:39 AM
Department Social Science Phone 88544
Location Email henkelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030700[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:58:81

TECHS Submitted by Francesca Guralnick Contact fguraln@wou.edu 88069
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Mar 22, 2007 03:49 PM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Mar 22, 2007 03:49 PM 
Mark was called and told that this is an 
application issue and that Sue is a magician 
with applications and could help him a lot 
faster.
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Joe Crowe Mar 22, 2007 01:55 PM 
Grades makes this a high priority
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Francesca Guralnick Mar 22, 2007 10:39 AM 
imputting grades and is having problems with the 
auto formatting, it changes what he is trying to 
imput to something different.
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