Installed the gimp. Left vm telling her it was
installed and where I put the launch icon. If she
has any further issues she can call in a new ticket.

Called user, left vm asking if she'd purchased
Photoshop or if she was still looking into options
etc. For what she said she's trying to do "caption
photos" we could just try to install the MAC
version of Gimp.

User is going to go through the purchase request
system for her photoshop issue. However, she would
like to have remote desktop working in the mean time.

She wasn't actually trying to run photoshop. She
was searching finder with the string "photoshop"
and trying to open up anything that came up.

She's never had photoshop on this computer before,
she said she's never used it before. she just
wants it now.

Checked with Tricia, there is no sort of license
for the department or anything so she'd have to
purchase this herself. I'm going to try to show
her how to use remote desktop on the terminal
servers on her mac and see if that's good enough
for her.