Service Request Ticket - # 19921

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2007 08:30 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 117sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:42

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 27, 2007 10:33 AM 
Task reassigned to Michael Orr.
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Michael Orr Mar 27, 2007 10:33 AM 
Called, user hadn't tried it today. She tried it
and it's working fine. Closing ticket.
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Kevin Elmore Mar 23, 2007 08:34 AM 
Her access to her (Hilda Rosselli) boss's 
calendar is blocked.  "The website cannot display 
the page.  The website either is under 
maintenance or has a programming error."  "Http 
500 internal server error"

She'll be here all day except noon-1pm for lunch.
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