Service Request Ticket - # 19955

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2007 09:01 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 27, 2007 10:05 AM 
Task reassigned to Joe Crowe.
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Kevin Elmore Mar 27, 2007 09:03 AM 
When connecting to the server, she cannont gain 
access due to the password entry window being 
skipped.  the OS gives "could not connect to the 
server because the username or password is not 
correct." She had access to the server last 
Saturday
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