Service Request Ticket - # 19957

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2007 09:34 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Mar 27, 2007 09:47 AM 
she didn't realize that IP changed
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Joe Crowe Mar 27, 2007 09:46 AM 
Task reassigned to Joe Crowe.
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Kevin Elmore Mar 27, 2007 09:36 AM 
IP: 140.211.119.249 computer here on campus

this IP address isn't accessing her computer.
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