Service Request Ticket - # 19963

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2007 04:05 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050319[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 406R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:18:B4

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 27, 2007 04:29 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 27, 2007 04:28 PM 
Damewared in and changed the default browser.
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Courtney Carlson Mar 27, 2007 04:09 PM 
About two weeks ago she had work done on her 
machine. Doesn't remember what. Since then her 
default browser has changed from Explorer to 
Firefox, and she wants it to be back to Explorer.
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