Service Request Ticket - # 19968

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2007 01:42 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030787[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 28, 2007 02:10 PM 
****This is an email****

Professor Taylor,

We've replaced the CD Burner in machine 20030787[Edit Inv].
The old CD drive was faulty. The disks should
eject just fine now. We also did other work in the
lab so the machines should run faster and you
shouldn't have any issues logging in now.

If you have any questions or issues regarding this
ticket please call 88925 or email us at
ucshelpdesk@wou.edu

Mike Orr
UCS Tech
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Michael Orr Mar 28, 2007 02:04 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 28, 2007 02:04 PM 
Replaced CD burner. Everything is good to go.
Closing ticket.
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