Service Request Ticket - # 19978

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2007 08:16 AM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030716[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3XC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1A:38

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jonathan Guillen Mar 29, 2007 08:47 AM 
User called back. She "cleaned" her system and 
removed "some bad files." Her profile is now 
loading correctly.
 Add Attachment
Jonathan Guillen Mar 29, 2007 08:17 AM 
She had already restarted once before she called 
but she is still getting the error message, and 
seeing that her Windows personalized settings are 
not being set upon logging in.
 Add Attachment