Service Request Ticket - # 19983

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2007 10:50 AM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060336[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB015C Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:82:91

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Mar 30, 2007 02:57 PM 
All setup.
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Skyler Gregory Mar 29, 2007 04:44 PM 
Inventory is changed and I will call tomorrow for
a time to setup
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Skyler Gregory Mar 29, 2007 04:35 PM 
Needs a dual head thin client so I am changing the
inventory numbers for the GFA from 20060336[Edit Inv] to
20051170[Edit Inv]
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Skyler Gregory Mar 29, 2007 04:34 PM 
Task reassigned to Skyler Gregory.
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Tricia Flaherty Mar 29, 2007 10:52 AM 
Mike Ross will do the final installation of the 
Physical Plant stations, this is in a tech inbox 
with GFA setup form 
He has a loaner thin client that will need to be 
brought back that was in carpenter's area
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