Service Request Ticket - # 19986

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2007 01:38 PM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060571[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Client #NTC-10Z-00
Serial No. 0705BE8131 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:7F:4F:5B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt Apr 13, 2007 11:16 AM 
Set up thin client, but network port was not
active and there was no port in the room to plug
into. Instead, a hold was drilled and a cable was
being run from the adjoining room #120.  The cable
was not plugged in in room 120, so physically
plugging it in took care of it. Closing task.
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Jonathan Guillen Apr 12, 2007 11:02 AM 
Lisa Wilson called about this. She can let techs 
into Ingrid's office at any time today. Calling 
Ingrid's phone doesn't work so good because she 
is usually in the butterfly room with the 
children. Lisa can be contacted at 88786.
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Jonathan Guillen Apr 12, 2007 09:23 AM 
User called back. Like the previous memos note, 
she is usually with the preschool classroom but 
can be available at any time.
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Audrey Macken Apr 11, 2007 09:15 AM 
She is available anytime today. She has a note on 
her door to get her out of the preschool 
classroom.
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Jonathan Guillen Apr 10, 2007 10:14 AM 
She is in the Butterfly room on the first floor 
of Todd, the big room to the right when you enter 
the building. Can't miss it. Lots of butterflys 
allegedly.
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Jonathan Guillen Apr 10, 2007 10:12 AM 
User called. She is available during her lunch 
period of 12-1, she can also break away from her 
class at 2. She spends most of the day in her 
classroom, but she can break away.
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Brian Witt Apr 09, 2007 02:34 PM 
Left Ingrid a VM to figure out a time to set that up.
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Tricia Flaherty Mar 29, 2007 01:40 PM 
the order says that there is an exsisting monitor 
that they will use.  If the monitor is tagged 
with W# please make sure it's invenotry 
information is correct since I have nothing in 
inventory for this location
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