Service Request Ticket - # 19987

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2007 01:48 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050148[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. F0CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:F2:2C

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Mar 29, 2007 03:08 PM 
Task reassigned to Michael Orr.
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Michael Orr Mar 29, 2007 03:08 PM 
Cable was unplugged from the back of the tower.
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Courtney Carlson Mar 29, 2007 01:52 PM 
Monitor shows only self test box or black screen.
Tried pushing button on monitor which changes 
output, unplugged machine and monitor, 
restarting. Unsuccessful.

Emily, student staff call
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