Service Request Ticket - # 19990

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2007 04:39 PM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060250[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 51L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B2:09

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Nov 05, 2007 08:59 AM 
Talked to Mike. They should be done with it by now
so he's going to call and figure it out.
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Skyler Gregory Mar 30, 2007 03:01 PM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Mar 30, 2007 03:00 PM 
I gave the machine to Mike Ross and they will
bring the old one back to us when they are
finished with it
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Michael Orr Mar 29, 2007 05:31 PM 
New box is ghosted and on the network. Ready to be
set up.
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Tricia Flaherty Mar 29, 2007 04:41 PM 
This is gonna be needed tomorrow and may be 
picked up by Tony Kment the "HVAC guy" or Mike 
Ross tomorrow they will be keeping the older 
station until all HVAC equipment has been 
transfered over to the new box
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