Service Request Ticket - # 19992

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2007 09:12 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kevin Elmore Mar 30, 2007 09:14 AM 
Sounds like IE7 updated overnight.  Firefox 
hasn't been set up yet either. The file she's 
trying to send is on her computer, preventing her 
from using another machine, hence higher priority 
setting.
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