Service Request Ticket - # 19994

Service Request Information

CONTACT Name Turner, Robert S.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2007 09:57 AM
Department Phone 88224
Location Email turnerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040640[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m, Pentium M, (1.60GHz) 12.1in WXGA
Serial No. 1K4FW61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0051621

Wireless NIC 00:0B:7D:18:62:B3

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Mar 30, 2007 10:10 AM 
Task reassigned to Brian Smith.
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Brian Smith Mar 30, 2007 10:10 AM 
called and talked to him. it looks like the only 
way this is going to work is if he brings the 
laptop to campus and logs in here so that the 
credintials are saved to the laptop.
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Kevin Elmore Mar 30, 2007 09:59 AM 
541-829-1983 is the number to reach him with.
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Kevin Elmore Mar 30, 2007 09:59 AM 
He checked the machine out from Tricia.
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Kevin Elmore Mar 30, 2007 09:58 AM 
Cannont login to laptop only (as opposed to MASH) 
when trying to 'logon to this computer'

The machine is a borrowed machine from UCS.
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