Service Request Ticket - # 20000

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2007 01:28 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 02, 2007 01:36 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 02, 2007 01:35 PM 
I installed the printer software then left her a
message stating that I had done so.
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Jonathan Guillen Mar 30, 2007 01:31 PM 
User will be there until 2:30 but someone else 
will be using the printer later on after that.
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Jonathan Guillen Mar 30, 2007 01:30 PM 
User has requested a highlighter pen for being 
the 20,000th caller. She is running a project on 
the printer and the low ink light is on, but she 
cannot find the software or information that 
tells her what the level of ink is. She'd like to 
be able to find out.
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