Service Request Ticket - # 20002

Service Request Information

CONTACT Name Dolan, Maureen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2007 08:14 PM
Department Social Science Phone 88292
Location Email dolanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030745[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 81F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:98

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Apr 11, 2007 04:39 PM 
Task reassigned to Michael Orr.
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Michael Orr Apr 11, 2007 04:39 PM 
Called user, she said that it's all working fine
now. Closing ticket.
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Michael Orr Apr 09, 2007 04:07 PM 
Called, left vm for times and to see if this was
still an issue.
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Brad Dougherty Apr 09, 2007 03:33 PM 
Called, didn't leave a message.
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Michael Orr Apr 05, 2007 10:14 AM 
Called, left vm asking if this was still an issue
and for times to come by.
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Adam Bates Mar 30, 2007 08:17 PM 
When she tries to open something it tells 
her "the file may be corrupt." When saving, 
nothing seems to happen. This seems to have 
started before the planned outage but I'm not 
totally sure.
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