Service Request Ticket - # 20010

Service Request Information

CONTACT Name Eidem, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2007 08:57 AM
Department Social Science Phone 88520
Location Email eidemn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040566[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 717sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:39:C4

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 02, 2007 03:22 PM 
Done.
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Brad Dougherty Apr 02, 2007 09:33 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 02, 2007 09:30 AM 
He wants to print to the printer in Todd 339. I'm
working on finding out which printer that is.
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Audrey Macken Apr 02, 2007 08:58 AM 
He was told he could print to Todd 339, but has 
not been able to. The printer is not responding 
in any way.
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