Service Request Ticket - # 20011

Service Request Information

CONTACT Name Dyer, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2007 09:03 AM
Department Phone 88870
Location Email dyerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060238[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051 UPGRADED to MS Office Pro Plus 2007 from P0073158

Wired NIC 00:13:72:A6:58:CD

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 02, 2007 09:34 AM 
ns114.wou.edu added.
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Myron Hoeckle (Student) Apr 02, 2007 09:20 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Apr 02, 2007 09:20 AM 
heading there now
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Audrey Macken Apr 02, 2007 09:05 AM 
He is looking for the NS 114 printer. He is 
unable to locate the printer on his computer.
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