Service Request Ticket - # 20012

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2007 09:30 AM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060244[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. D0L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B3:85

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Apr 02, 2007 04:00 PM 
Called Mike Ross and he said he had fixed the
issue. If it comes back he'll call in again.
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Michael Orr Apr 02, 2007 03:59 PM 
Task reassigned to Michael Orr.
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Audrey Macken Apr 02, 2007 09:31 AM 
'svchostexe has encountered a problem and needs 
to quit.' Mike said he can't do anything with the 
computer.
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