Service Request Ticket - # 20017

Service Request Information

CONTACT Name Blunck, Russ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2007 10:13 AM
Department Phone 88160
Location Email blunckr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020659[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 5100, Intel Pentium 4, 15.0 SXGA, 2.4 GHz
Serial No. 36KPX21 Location PDR

CPU Pentium 4-2.40GHz


OS Unknown Software

Wired NIC 00:0B:DB:97:13:BF


Wireless NIC 00:09:7C:A8:F1:19

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 11, 2007 01:21 PM 
I don't see the laptop here anymore. I am going 
to unflag it.
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Brian Smith Apr 02, 2007 11:28 AM 
Task reassigned to Brian Smith.
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Brian Smith Apr 02, 2007 11:28 AM 
This laptop is in the outbox, I left him a
voicemail with instructions to fill out a purchase
request for a PA-9 power adapter. The laptop is in
the tech outbox, I am unsure if he wants the
computer back now or wants to wait for the new
adapter to come in.
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Audrey Macken Apr 02, 2007 10:18 AM 
A student worker brought it down. It is at the 
helpdesk.
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