Service Request Ticket - # 20026

Service Request Information

CONTACT Name Dixon, Lance   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2007 11:27 AM
Department Phone 14007
Location Email dixonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030379[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 5100, Pentium 4, 2.66GHz, 15.0 SXGA+
Serial No. D730R31 Location PDR

CPU Pentium 4-2.66GHz


OS Unknown Software

Wired NIC 00:0D:56:3C:B7:09

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 02, 2007 11:53 AM 
this was diagnosed as a bad network cable. It is
fixed now.
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Brian Smith Apr 02, 2007 11:43 AM 
Task reassigned to Brian Smith.
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Audrey Macken Apr 02, 2007 11:28 AM 
'The system cannot log you on because domain MASH 
is not available' is the message he is getting.
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