Service Request Ticket - # 20035

Service Request Information

CONTACT Name Miller, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2007 01:46 PM
Department Creative Arts Phone 88461
Location Email millerml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060211[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. GP2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Box Office Express Jr ticket software from P0057811

Wired NIC 00:13:72:A4:CA:78

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 02, 2007 03:10 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Apr 02, 2007 03:09 PM 
She needed a shortcut and admin privs to fix this.
I took care of it.
 Add Attachment
Audrey Macken Apr 02, 2007 01:50 PM 
This is a new student worker. Her name is Sarah 
Vowell, svowell06.
Box Jr. says someone else is using it and she 
can't access it. She also does not have Viawarp 
access. Viawarp does not show up when she logs in.
 Add Attachment