Service Request Ticket - # 20050

Service Request Information

CONTACT Name Kelley, Patricia A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2007 09:36 AM
Department The Research Institute Phone 88753
Location Email kelleyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060417[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz FSB
Serial No. CM4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license

Wired NIC 00:19:B9:04:DD:96

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Skyler Gregory Apr 03, 2007 10:44 AM 
I called, left vm for availability.
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Jonathan Guillen Apr 03, 2007 10:09 AM 
User called back. The monitor has returned to 
normal.
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Michael Orr Apr 03, 2007 09:47 AM 
Called, left vm for times.
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Skyler Gregory Apr 03, 2007 09:39 AM 
Task reassigned to Skyler Gregory.
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Jonathan Guillen Apr 03, 2007 09:36 AM 
She noticed this when she turned on the monitor 
this morning. It is very hard to make things out 
on the monitor and Pat says it is straining her 
eyes to see.
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