Service Request Ticket - # 20051

Service Request Information

CONTACT Name Strand, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2007 09:42 AM
Department Humanities Division Phone 88325
Location Email strandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HG30Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:51:E8

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 03, 2007 10:31 AM 
I ran CCleaner and Microsoft Update. It seems to
be working fine now.
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Brad Dougherty Apr 03, 2007 09:47 AM 
Task reassigned to Brad Dougherty.
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Jonathan Guillen Apr 03, 2007 09:43 AM 
She will be out for class, but the secretary can 
open her office. When she started the machine she 
got a "memory could not be read at" error dialog. 
Internet explorer took ~20 minutes to start.
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