Service Request Ticket - # 20060

Service Request Information

CONTACT Name Olsen, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2007 02:02 PM
Department Phone 88359
Location Email olsenr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051043[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 USFF Pentium 4, 3.4GHz, 2M, 800MHz FSB
Serial No. 8nltn91 Location PDR

CPU Pentium 4-3.4Ghz


OS Unknown Software Microsoft Office Pro 2003 license from P0056554

Wired NIC 00:13:72:B4:BD:DE

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 03, 2007 02:27 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Apr 03, 2007 02:27 PM 
Handled it.
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Courtney Wehner Apr 03, 2007 02:04 PM 
Called and Brad is going to take care of it. 
Thanks
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Courtney Wehner Apr 03, 2007 02:02 PM 
HE turned it on and the lights are on on the 
monitor and the tower, but nothing is showing up 
on the screen.
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