Service Request Ticket - # 20085

Service Request Information

CONTACT Name Krogh, Rhawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2007 10:19 AM
Department Facilities Services Phone 88993
Location Email kroghr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040668[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 33t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:14:57

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Apr 04, 2007 03:34 PM 
Task reassigned to Michael Orr.
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Michael Orr Apr 04, 2007 03:34 PM 
Working fine. Closing ticket.
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Michael Orr Apr 04, 2007 03:29 PM 
This should be fixed since Travis bounced the
webserver earlier today. I checked up front and
found the call back list with name's checked off
even though Audrey wasn't still there.  I'm going
to call Rhawn and then close the ticket.
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Audrey Macken Apr 04, 2007 10:33 AM 
I started getting a lot of calls, so I started a 
call back list.
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Audrey Macken Apr 04, 2007 10:29 AM 
Tony Kment is also having this problem. Now, he 
is having trouble accessing his email. He has 
tried to refresh and log out and log back in, and 
it is just getting slower and slower.
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Audrey Macken Apr 04, 2007 10:20 AM 
When he clicks on 'To' or 'Cc' to add an address, 
he gets a message saying 'Search limit exceded'.
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