Service Request Ticket - # 20087

Service Request Information

CONTACT Name Baxter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2007 10:42 AM
Department Creative Arts/Music Phone 88542
Location Email baxterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030826[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4B:08

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

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Brian Witt Apr 04, 2007 11:51 AM 
Imported IE web browser options and ran through
the IMAP setup wizard.  Also ran through routine
printer an scanner functions as she did not know
how to operate them. Closing the task.
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Audrey Macken Apr 04, 2007 10:44 AM 
She got a message saying she needed to reboot her 
computer, but she couldn't log back in. Then, it 
let her and she got all kinds of messages 
saying 'Do you want to import options, 
bookmarks... from internet explorer' and a 
message from Imap setup wizard. She doesn't know 
how this happened, and she is pretty lost right 
now.
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