Service Request Ticket - # 20097

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2007 12:19 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030741[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 51F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:E9

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 04, 2007 01:07 PM 
Removed adware, Yahoo! stuff and ran CCleaner.
She's running fine now.
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Brian Smith Apr 04, 2007 12:54 PM 
Task reassigned to Brad Dougherty.
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Audrey Macken Apr 04, 2007 12:20 PM 
She is getting all kinds of pop ups and her 
homepage is now Yahoo. She doesn't know exactly 
how she did it.
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