Service Request Ticket - # 20101

Service Request Information

CONTACT Name Fortney, Olin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2007 12:56 PM
Department Deaf Studies and Professional Studies Phone 88708
Location Email fortneyo@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040748[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. W8s0316BPP8 Location Under the tech in box

CPU G5 1.8GHz


OS Software OS X v10.4 Tiger upgrade from P0059093, MS Office Pro 2004 from P0051830 can also get transfered from W#990457 -Toast Titanium 5.0, Final Cut Pro 3, Photoshop 6.0, Omnipage pro X for MAC from P0041412

Wired NIC 00:11:24:70:C6:C6

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 04, 2007 01:07 PM 
Task reassigned to Brian Smith.
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Brian Smith Apr 04, 2007 01:06 PM 
sent him an e-mail about how to delete the 
keychain.
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Audrey Macken Apr 04, 2007 12:58 PM 
Occasionally, his computer asks him for a 
keychain password. He doesn't know anything about 
this. He is in until 4 today. The best way to 
contact him is in person (he is deaf).
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