Service Request Ticket - # 20126

Service Request Information

CONTACT Name Barton-Brown, Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2007 12:35 PM
Department University Housing Phone 88928
Location Email browna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030140[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DHLZC31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Visio Standard 2003 Win License from P0045304,

Wired NIC 00:07:E9:6F:FA:7C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Apr 05, 2007 01:14 PM 
Alex uninstalled and reinstalled all the Java
components. It's working now.
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Brad Dougherty Apr 05, 2007 12:49 PM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Apr 05, 2007 12:36 PM 
****This is an email****
Hi UCS - 
I have problems printing from BOTH FIS & SIS 
Banner - each time I click the print icon - or 
use the file-print function, I get thrown out of 
Banner. 
Irritating. Time consuming.
Can you help?
Thanks!
Ann Barton-Brown
88928 
(This email came in on the 3rd but I could not 
find where anyone created a task for this)
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