Service Request Ticket

Service Request Information

CONTACT	Name	Leonard, Annette	Date	Apr 05, 2007 03:02 PM
	Department	Deaf Studies and Professional Studies	Phone	88642
	Location		Email	leonarda@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20060573 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell Latitude D620 Intel Core2 Duo T7400(2.16GHz)
	Serial No.	FFXVQC1	Location	PDR
	CPU	Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)
	OS	Unknown	Software	MS Office Pro Plus 2007 from P0060881 installed as Office Pro 2003
	Wired NIC	00:18:8B:C2:CB:88
	Wireless NIC	00:19:D2:B0:01:39

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Apr 10, 2007 03:54 PM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	Apr 10, 2007 03:54 PM	Delivered.	Add Attachment
Brian Witt	Apr 09, 2007 01:32 PM	Called and left a VM to figure out a time that we can coordinate for her to pick the laptop and accessories up.	Add Attachment
Audrey Macken	Apr 06, 2007 11:01 AM	Tuesday the 10th around 9:30 is the next time she would be up here. She would only be here for the purpose of picking up this laptop, so she would like a call to make sure all the details are worked out. She can be reached at 541-346-0639.	Add Attachment
Tricia Flaherty	Apr 05, 2007 03:05 PM	Annette is away from campus alot so please contact her to find out when she will be on campus next, in the mean time if I get a hold of her I will update with that info. She has alot of extra stuff with this laptop such as extra power adapter and battery, mice and keyboard this will be in two different TECH inboxes as well as below them.	Add Attachment