Service Request Ticket - # 20136

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2007 03:26 PM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040154[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 3sf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:11:11:0E:DF:03

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Apr 05, 2007 04:17 PM 
Task reassigned to Michael Orr.
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Michael Orr Apr 05, 2007 04:17 PM 
Mouse was dead. Replaced it with a USB mouse.
Closing ticket.
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Courtney Wehner Apr 05, 2007 03:26 PM 
He said that when he turned on the computer today 
the mouse is froze in the middle of the screen. 
He looked at the mouse and tried to move the ball 
around but that did not help.
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