Service Request Ticket - # 20157

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2007 10:00 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040691[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. G0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:B9:FE:1C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public
Entered by Date Memo
Audrey Macken Apr 09, 2007 11:48 AM 
Task reassigned to Audrey Macken.
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Audrey Macken Apr 09, 2007 11:47 AM 
Forgot to mention: Rose Ann also called Brian, so 
she knows there is something going on.
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Audrey Macken Apr 09, 2007 10:03 AM 
She has to manipulate some dates in Banner and 
everytime she tries, it locks up. She is now 
unable to log in. Joan spoke to Brian, who said 
that there is an issue with banner, Corvallis 
knows about it and there is no time estimate.
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